FAQs

What is your return policy?

We think you will LOVE The Ultimate Sporting Gear Hanger, but if you don't, simply email returns@hangyourgear.com within 30 days of purchase explaining the reason for the return. Pack up the hanger and send it back to us and you will receive a full refund of the hanger price when we receive the product back.



Is there a Warranty?

Yes! We warranty The Ultimate Sporting Gear Hanger for a full 365 days from the date of purchase.  Proof of purchase will be required. Retain your sales receipt if purchased at a bricks & mortar or online retail outlet. Online purchases through our website or Amazon.com, will show in our database. Pictures of the defect or breakage must be sent if requested. We also reserve the right to request that you ship the defective product back to us to obtain a replacement. Please email support@hangyourgear.com with any product issues and/or questions.



Why should I buy The Ultimate Sporting Gear Hanger instead of a stand? 
That's a great question! We designed and manufactured The Ultimate Sporting Gear Hanger for folks that are either short on floor space in their home or those that travel frequently with their gear. The gear stands that are currently on the market are either big and bulky or they keep most of the gear close to the ground. We have too many furry pets in our house to leave anything on the ground and expect for it to stay clean. Apartment dwellers, college students, elite players living with billet families, or just the average North American family that has too much stuff can easily find a wall to install a hook or a door to use an over the door hook, and tuck that gear out of the way!

What are the delivery times for orders?
Orders are shipped the next business day after purchase. We ship via FedEx ground to US addresses. In the US, shipments to the West Time Zone will take 3-4 business days for transit. Most of the rest of the US is a 2-3 day transit, while customers in Illinois, Wisconsin, Indiana, and Michigan should receive their purchase within 1-2 business days.
Do you ship outside of the US?
We are not shipping outside of the US at this time. If you are in Canada and would like to purchase our product, please call The Ice Group at ( 800)626-5665 for a list of Canadian Retailers. 

 

What about the plug-in dryer stands? Aren't they the best option? 
If you are keen on wasting electricity, yes... for sure. The reality is that the heated, forced air dryers only dry equipment 25% faster than good old air-drying. That means that if it takes 4 hours for gear to dry fully just left to air dry, the plug-in dryers will accomplish it in 3 hours. In addition, the dryer stands do not travel well. You travel, WE travel!!


What is the hanger made of?
The hanger is made of  super-strong, injection-molded polypropylene which resists mold and mildew. The hanger hook is powder-coated, solid steel. Finally, the straps and clips are also made of polypropylene to resist mold and mildew. It weighs less than 2 pounds/1kilogram.


Can you wash the hanger?
Yes! We applaud your cleanliness! You can easily wash the straps by hand in a sink full of soapy water and then let them air dry, however it's really not necessary... unless someone spills a soda on the hanger or leaves their bottle of Gatorade uncapped and tosses it in their sports bag...


There's 3 of us in the family that play hockey/football/lacrosse, where in the world would we hang all of the equipment? 
You can hang the equipment on any door, front or back, so technically you could have one set on the front of the laundry room door, and a second on the back. Another option would be to drill hooks into rafters/studs in the garage or basement. If the walls are filled, look up!  A third option is to devote a closet or install a closet rod in the laundry room or basement to hold multiple kits of gear (see photo of our laundry room).


Does The Ultimate Sporting Gear Hanger work for hockey or box lacrosse GOALIE equipment?
Yes! It can hold a Senior XL goalie chest protector, XL pants, glove and blocker. To hang the leg pads, you would need an additional hanger, but the goalies with whom we consulted would rather keep their leg pads on the floor.


Where was the hanger made?
The hanger was manufactured in China by a very reputable company that produces a great selection of household products. They are true professionals and it was our pleasure to work with them so that we could bring a cost effective product to the market.